Delivery & Returns

Yolo Abode currently deliver to UK, ireland, Europe; our range of reliable, time-critical delivery services is designed to meet your business needs.

For orders made from the UK or the European Union. All product prices do not include VAT or TAX at the 20% Rate. Yolo Abode Payment security is very important to us.

Deliveries

Standard parcels price for next working day delivery before 10am £35 per item

Standard parcels price for next working day after 12 £24 per item

Standard parcels price for next two days £15.40 per item

Please call or email to confirm all prices

Large order will receive discount. on delivery.

Deliveries will be between 9:00am - 5:30pm on a working day

Goods can be shipped to a different delivery address. However, you must enter the registered Credit / Debit Card Holder's address correctly as the billing address of your order. This must be the address your Credit / Debit card company holds on its records.

We recommend that you only set a different delivery address as a clearly defined work address (with company name where applicable). Due to the dangers of Credit Card fraud, alternate shipping addresses that are residential addresses may delay the despatch of your order as we confirm your details.

If you are out when your order is delivered, the courier will leave a calling card on their first delivery attempt. They will then reattempt delivery the following day. If no one is still available, your parcel will be returned to your local depot and await your arranging of a convenient day for delivery (excluding weekends) or arranging a pick-up from your local depot.

The courier will hold your parcel for a maximum of 5 working days, before returning it back to us.

Our return policy is as follows

if you do not like / are not satisfied with an item within 48 hours of receiving it, you can return the item for a refund or an exchange providing it is in a perfect and resalable condition. We understand you will have to take your purchase out of its box to try it, but the product must be returned in the condition it was received (with any media removed). We reserve the right to refuse returned items or deduct a 10% restocking fee if they are not in a resalable condition when returned.

This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear.

After sales on 07719 313331 (9am to 5pm Monday to Friday).

Any refund due to a fault or other defect may include a refund of the applicable delivery charge.

WILL THE WEATHER HAVE ANY AFFECT ON MY ORDER?

Your order will always be dispatched from our warehouse at the soonest possible time regardless of the weather. If a problem is encountered we will contact you. If you have any questions please do not hesitate to call us.

Contact details

Address

33 Ludgate Hill, 
The Jewellery Quarter,
Birmingham, B3 1EH

Email Address

[email protected]

Phone Number

07719-313331